Thrive Patient Care Portal (Chartlink)
Updated January 2021
As of January 11th, we are required to use Cisco AnyConnect VPN.
**If you already have Clientware installed, do not change anything on it, we will use the current Clientware you have.
If you use windows VPN (SHA VPN), Cisco AnyConnect is taking place of the traditional windows VPN.
The new procedure for connecting is now: Connect using Cisco AnyConnect VPN, then launch Clientware and log in.
Follow these instructions for setting up Cisco AnyConnect VPN:
Download the AnyConnect.zip file by clicking this link >> AnyConnect.
When finished downloading the file, double click it to open it and you will see a folder with files in it. Find the file Setup that has a small blue globe icon. Double click the file and the setup window will appear.